Support
AI Customer Support Agent
Resolve common customer questions faster.
Answer questionsDraft emailsSummarize conversations+2
Starts at$599/mo
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Support
AI Ticket Triage Agent
Sort and route support requests automatically.
The dispatcher for your support queue. Reads every incoming ticket, classifies it, detects urgency, assigns it to the right department, tags it for reporting, drafts a first response, and routes sensitive cases to senior agents.
Route support ticketsEscalate urgent issuesSummarize conversationsAnswer questions
What this AI employee does
- Route support tickets
- Escalate urgent issues
- Summarize conversations
- Answer questions
Daily workflow
- 01Ticket lands in shared inbox or helpdesk
- 02Classifies type, urgency, and sentiment
- 03Assigns to correct department or agent
- 04Adds tags for analytics
- 05Drafts first acknowledgment reply
- 06Escalates if urgent or sensitive
Sample proof log
- 9:11 AMTicket #5103 — classified: shipping, urgency: low
- 9:11 AMRouted to fulfillment team
- 9:12 AMFirst reply draft created
- 9:18 AMTicket #5104 — classified: urgent / VIP customer
- 9:18 AMEscalated to support lead
What gets tracked
Tickets classified
Urgent issues detected
Escalations created
Manual sorting reduced