Support
AI Ticket Triage Agent
Sort and route support requests automatically.
Route support ticketsEscalate urgent issuesSummarize conversations+1
Starts at$599/mo
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Support
AI Customer Support Agent
Resolve common customer questions faster.
Handles your tier-1 support volume on day one. Answers FAQs from your knowledge base, drafts personalized replies, summarizes long ticket threads, tracks ticket status, and escalates anything urgent or sensitive to a human.
Answer questionsDraft emailsSummarize conversationsRoute support ticketsEscalate urgent issues
What this AI employee does
- Answer questions
- Draft emails
- Summarize conversations
- Route support tickets
- Escalate urgent issues
Daily workflow
- 01Ticket arrives via email, chat, or form
- 02Classifies issue type and urgency
- 03Searches knowledge base for answer
- 04Drafts personalized reply
- 05Sends or queues for approval based on autonomy level
- 06Escalates urgent or sensitive issues to human agent
Sample proof log
- 8:31 AMTicket #4821 received — refund question
- 8:31 AMClassified as billing — tier 1
- 8:32 AMReply drafted using policy KB-12
- 8:32 AMReply sent to customer
- 8:45 AMTicket #4822 escalated — sensitive complaint
What gets tracked
Tickets answered
Tickets escalated
Average response time
Support summaries created