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AI Customer Support Agent
Resolve common customer questions faster.
Answer questionsDraft emailsSummarize conversations+2
Starts at$599/mo
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AI FAQ / Knowledge Assistant
Turn company knowledge into instant answers.
Your knowledge base, made conversational. Answers customer and team questions from existing docs, suggests relevant help articles, flags gaps where docs don't exist yet, and drafts new FAQs based on real questions being asked.
Answer questionsSummarize conversationsGenerate reportsCollect missing information
What this AI employee does
- Answer questions
- Summarize conversations
- Generate reports
- Collect missing information
Daily workflow
- 01Question received via chat, ticket, or Slack
- 02Searches knowledge base for relevant content
- 03Drafts answer with source links
- 04Logs unanswered questions as knowledge gaps
- 05Drafts new FAQ entries weekly
Sample proof log
- 11:02 AMCustomer asked: 'Do you offer monthly billing?'
- 11:02 AMAnswer drafted from KB-billing-23
- 11:02 AMReply sent
- 11:14 AMQuestion with no KB match logged as gap
- Friday 4pmDrafted 6 new FAQ entries from week's gaps
What gets tracked
Questions answered
Help docs suggested
Knowledge gaps found